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The Digimium team's English training solved several problems related to communicating with their international customers.
Prior to the training, Digimium employees had difficulty communicating effectively in English, which could lead to misunderstandings and project delays.
The training strengthened the trust and linguistic competence of the team, thus improving the quality of their communication with their global customers. This has helped build stronger relationships with customers and ensure better customer satisfaction.
By investing in the training of its team, Digimium has also shown its commitment to the professional development of its employees, thus strengthening their motivation and loyalty to the company.
Olivier: Hello, yes of course. At Digimium, we have always emphasized the importance of communication with our customers, and we understood that in order to further improve our relationship with our foreign customers, it was crucial that our team could speak their language.
That is why we decided to invest time and money in quality English courses for our team.
Olivier: The results have been remarkable. Our employees quickly improved their English skills and gained confidence in their interactions with our international customers.
We have received positive feedback from our customers, who have noted a marked improvement in the quality of our communication. This has had a positive impact on our business. and on the satisfaction of our customers.
Olivier: Our employees were very motivated to take these English courses. They understood the importance of the investment we were making in their professional development, and they worked very hard to improve their English.
I am proud to say that all our employees now speak English very well.
Olivier: We are convinced that the continuous training of our team is essential to ensure our long-term success. We will continue to encourage and support the training of our team to improve our competitiveness and the satisfaction of our customers.
This is a top priority for us at Digimium.
Olivier: Absolutely. Since our team improved their English skills thanks to Lingueo courses, we have observed a significant increase in the satisfaction of our international customers.
We have received positive feedback on the quality of our communication and our customers noted their appreciation for our efforts to better understand them and meet their needs.
We are convinced that improving the satisfaction of our customers is closely linked to our investment in training of our team in English, and we are pleased with the results we have achieved so far.
We have learned that training our customers on financial devices such as the CPF can be beneficial for all actors involved. Indeed, this can make it possible to stimulate interesting projects and to strengthen collaboration, offering professional development opportunities to our customers.
That shows the importance of raising awareness among our customers to training systems and to invest in their professional development.
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